Average response: under 24 hours
Contact Prada Sunglasses Women
We’re here to help with sizing, lenses, shipping, returns, and product questions. Expect a reply within 1 business day.
Hours
Mon–Fri 9:00–18:00 ET
Sat 10:00–16:00 ET
Closed Sunday & US holidays
Address
248 Hudson StNew York, NY 10013 View map
Orders & Returns
- Order changes: within 1 hour of purchase
- Returns: 30 days, unworn condition
- Warranty: 12 months manufacturing defects
Send us a message
Fill out the form and we’ll get back to you. Fields marked with * are required.
Our location
We are an online store. Visits are by appointment only.
Frequently asked questions
How long does shipping take?
Orders are processed within 1 business day. Standard delivery: 3–6 business days. Expedited options are available at checkout.
Are your Prada sunglasses authentic?
Yes—sourced from authorized distributors. Original packaging and authenticity materials are included when provided by the manufacturer.
What is your return policy?
Returns are accepted within 30 days for unworn items in original condition with tags and packaging. Start a return by contacting us.
Do you offer prescription lenses?
We currently sell non-prescription sunglasses. You may have prescription lenses fitted by your preferred optician.
How can I track my order?
A tracking link is emailed once shipped. Can’t find it? Email us with your order number and we’ll resend it.
Which payments do you accept?
We accept major credit/debit cards and PayPal. Transactions are processed securely.
Lens & fit guide
Polarized vs. non‑polarized
Polarized lenses reduce glare for driving and water activities. Non‑polarized lenses preserve natural screen visibility and are ideal for everyday wear.
UV protection
All sunglasses we offer provide 100% UVA/UVB protection. Look for category and filter information on each product page.
Frame fit
Measure lens width, bridge width, and temple length on a pair you already own and compare to the size specs listed on our product pages.